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1.
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Can I request a catalog of your products?
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We are a dynamic site that changes quite often, every two weeks we add new products and improve designs to existing products, and therefore our printed catalogs become obsolete before the ink is dry.
As a result, we have temporarily suspended mailing out catalogs. In place of our printed catalog, we have redesigned our site so you’ll find it easier to navigate. We’ve also added much more updated information (prices and specs on all products) in a user friendly way so that each page can be printed to make your own custom catalog.
The TeakDesigns.com apologizes for any inconvenience this may cause and would like an opportunity for you to still enjoy our great products. You can contact the TeakDesigns.com customer service department Mon-Fri 8:00AM-7:00PM | Sat 10:00AM-3:00PM EST toll-free at 1.888.293.2339 or email us at contact@TeakDesigns.com for product information.
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2.
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Is assembly difficult?
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Generally speaking, all of our furniture products are very simple to assemble. Assembly time varies per item. All necessary hardware and assembly instructions are included with each shipment. For more specific assembly instructions, please visit the product description page for the item you are interested in, where you will find a link to specific assembly instructions for each item.
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3.
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Will you hold an order to be shipped at a later date?
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Yes. If you place an order now - or anytime one of our specials catches your eye - and you want us to delay shipping, we will be happy to oblige. Just let us know when you want it to arrive - Christmas, a birthday, a holiday - we will even hold it until next spring. Just type your request in the Special Delivery Instructions, Questions, or Comments space when you are ordering.
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4.
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5.
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What size outdoor garden porch swing or bench should I buy?
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Our 4’ outdoor garden porch swing or bench will comfortably seat two average size adults. The 5’ being our most common, easily fits on most porches and will comfortably seat three adults. The 6’ outdoor garden porch swing or bench will accommodate four adults, and is spacious enough to become a favorite place for a long afternoon nap. Spending a little time up front measuring your space and considering the item’s use can save inconvenience and disappointment later.
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6.
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How should I hang my outdoor porch swing?
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If you intend to hang your swing from your ceiling, make certain the joists will support the weight of the swing and its occupants. Be sure to leave a minimum of 2'6" behind the swing for a comfortable swinging motion although 3 feet or more is preferred. Position the swing chains an inch or two outside the swing length. (i.e. when hanging a 5' swing, position the ceiling chain hooks, or swing chains if hanging on a tree, about 5'2" to 5'4" apart.) If you are using our comfort springs, they hang at the top between the hanging hooks and the swing chains. If you are uncertain about this, we suggest you consult an experienced carpenter to check it out and install it.
If you want to hang it from a tree limb, make sure that the limb is sturdy enough to support the weight. Then, protect the limb from abrasion by padding the hanging chain with a section of rubber hose and fasten the chain around the limb with a heavy, rust-resistant bolt. Never use hooks to attach the chain directly to a tree limb. If neither of these options look satisfactory, we suggest you consider our free standing A-frame swing.
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7.
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| Call Us Toll-Free: 1.888.293.2339
or
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Sign up for our free monthly newsletter with outdoor furniture specials and updates:
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© 1999 - 2010 TeakDesigns.com • 5410 Route 8, Gibsonia, PA 15044 • Phone: 1.888.293.2339 • All Rights Reserved.
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